If you rent there, take picture of everything on the vehicle before leaving their lot, mark every tiniest scratch on the form, these people they run a scam. Had to leave the window down to see out the window. Very bad services. Find additional car pick up locations from ACE Rent A Car in Orlando and enjoy the best car rental deals available anywhere. It smelled of cigarette smoke. We are working around the clock to keep up with the constantly-changing situation throughout the world so we can provide you with up-to-date information regarding travel restrictions, rental branch opening hours, shuttle services, safety measures, and more. It was my first time with ACE / Rhodiom / Goldcar. I will NEVER rent from Ace again! I rent cars in LAX frequently from other rental car agencies & have NEVER been charged an additional hidden fee. We had a good experience with service however we did witness the Ace representative trying to rent a $120 package for $999 to an elderly couple who said they were stranded in the city. We had 7 passengers and 7 pieces of luggage. They rented me a broken van, which would not have pass an Official MOT! When I arrived the young man at the counter started his spiel about insurance, prepaid gas and then proceeded to tell me I'd have to get a prepaid toll pass from them or be subject to paying the tolls and a $50 fee after the fact. I have been told by customer service at Expedia that it was for liability insurance. I get to the air port at 10:00 pm ACE company stop working because they didn't have any more car to rent we waiter for more then 2 hrs. Facility was dirty; counter staff was not friendly; added some charges (not outrageous, but unexpected). The counter service was awful. All told, NU Car rental (same company as American Car Rental) wasted 3.5 hours of my vacation time. Pressure sales are not a great way to be successful for business cause the customers don’t come back, scaring customers what might happen if additional packages aren’t bought risks customers loyalty and good ratings if it doesn’t benefit. Hardest part finding the bus that takes you to the rental building. Has anyone booked a car from this company? My personal travel insurance and credit cards already had me covered but I was told that they would not release the vehicle without the extra. I’m devastated!! Additionally, could not get the front windshield to totally clear making the driving difficult. Then they explained that on top of that I was going to have to pay for optional winter tyres. Only to be told ACE do not carry Suburbans or similar size SUVs. Ace Car Rental is a bunch of MF jackasses. Very busy bit of a wait. I made them print out the contract . I usually rent from enterprise but the rates were much higher then ACE. However beware of the hidden charges ACE car rental will hit you with on arrival. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? We bought their insurance. I reserved a Ford Escape from the Denver Ace Car Rental. “Great price but be careful of the car you get.”. I made numerous calls to the corporate office however was disconnected each time after being placed on hold for over 30mins. The service was good. Ace Rental Destroyed my family vacation and time in Orlando Florida. There isn’t a low enough grade to rate these con artists -0 stars. Unfortunately on our last day at Disney we were caught in a thunder storm, waited for 1/2 an hour for it to pass but were told that the trams would not be in operation for a while so we had to scramble to the car. Yet they still charged me full price. “Charged me 89 in toll fees They are located a ways from the airport like others have said. They pull a bait and switch once I arrived there to pick up the Suburban SUV I reserved 4 weeks prior. I booked a 2-day small car via economycarrentals.com as this was the cheapest rate online. Find 2 listings related to Ace Car Rental in Orlando on YP.com. It was $88. I had to walk inside twice, we missed a shuttle. I was expecting a Jeep Grand Cherokee and got some lower to the ground foreign car. Its a scam. Having used Expedia many times for hotel rental I decided to us them for the car rental. I won't be using Ace in the future. I should have looked at reviews before I rented from ace van rental. ACE is big car rental company. I spent $199 at the Hyatt Airport and decided to rent a Hertz car in the am. Key fob battery did not work at times. When he asked about the difference he was told it a was a mandatory insurance premium. Power. Auto Renting and Leasing in Orlando, FL. According to the receipt he was to pay $148.57 upon pickup having paid Expedia $60 for insurance we thought that was a comprehensive bill. Ace Rent A Car review rated 1.0/5.0: DO NOT USE THEM -- TOTAL BAIT AND SWITCH Reserved a Chevy Suburban or similar model through Priceline. SHADY. Upon returning to my vacation house the tire pressure alert came on. she said the price is not accurate, that easyrentcars dont know how to calculate...i also came in with full coverage insurance and a separate policy that will cover the car in full...everything was printed out...she read the policy page for page, while ALL the white people just handed their insurance card NO declaration page to read . The return process was easy and I think we returned the car cleaner than when we got it. With two little boys hot & tired, I had no choice but to keep the car. !Do Not Use, for your own safety!!! I tried to call several times no one aswer the phone. WOULD NOT RECOMMEND ACE to an ENEMY. Friendly. I get it it’s the biz but as the customer honesty would of got a lot more business, loyalty and good ratings. Ace Car Rental - Orlando Forum. Save up to 40% today with KAYAK. Now, he has since been refunded $200 for a deposit bringing his difference to #118.36 but for a college kid on a budget this is big money. They know that most people will let it go, since they are covered, and who has the time etc.. Car Rental Coupons for Avis, Europcar, Alamo, Hertz, Sixt, Thrifty, Budget, Dollar... Buy Airline Miles Star Airlines/Alaska Airlines/AirAsia and more. No switched the Jeep to Nissan Rogue no price adjustment. Buyer Beware! Drove back to Orlando from Ocala 75 miles and returned the vehicle. It was far from airport and the shuttle took a long time to arrive. Ace Rent A Car reviews (www.acerentacar.com): Worse car rental ever can not get hold to customer service. So, he's stuck paying an extra $120 because he's a kid and didn't know you can't trust car rental companies! !Ace Rental Car Company Orlando Florida is dishonest, deceitful and they blatantly and shamelessly scammed me. This was not honored and I was charged the same rate at which I reserved the suburban.When I returned the vehicle I inquired about the discount rate and the girl at the counter was very nasty and told me that Susan would contact me however I still have not received a call from the manager nor the discounted rate. How's their service? Full-size $20/day. “Price was not as I was informed I will be paying!!!!”. In checkout the seats were damp so I was charged 150.00$ for clean up. DO NOT EVER RENT FROM ACE IN ORLANDO. See reviews, photos, directions, phone numbers and more for Ace Car Rental locations in Orlando, FL. Fort Laudedale fl they asked to gave $203 refund deposit and additional $68 deductible from my car insurance. Ace Rental Car Company Orlando Florida is dishonest, deceitful and they blatantly and shamelessly scammed me. 1501 reviews of Fox Rent A Car from Orlando, FL Best prices in town. Finally i decided to dispute my refund via my bank. Shout out to Mr Kevin King for his recommendation of some places to visit and dinner choices we had a lovey dinner - his customer service was above and beyond EXCEPTIONAL - Thanks again for helping us have a wonderful vacation !!!!!! Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Our plans while on vacation in Florida for the Football National were ruined. Was told at pick up it was 9.99 for entire stay”, They did not reverse charges and said it was 9.99 a day Looking for car rentals Orlando? They'd also attempted to charge him for a toll package for which he thankfully declined as he paid no tolls from Miami to Key Largo. ACE offers the latest model, low mileage vehicles at a considerable savings compared with other major chains. Reserve your vehicle with ACE today and come experience our award-winning service. Was unable to resolve the issue with Booking.com( no phone ) and Ace(no phone ) . But we did not actually need it. The $250 was credited as was the $166 in unused, pre paid cost . Answer 1 of 209: Hi. !I rented a van for 1 week in the heat of midAugust from LAX, for a family vacation with 2 little boys & 4 adults. Find Your ACE Car Rentals at Orlando International Airport. The vehicle we were given were dirty and had a terrible smell we were told that we should purchase air freshener and the manger also promise to switch us to an expedition SUV in 3 days however when I went back to make the switch I was told that vehicle was not ready it was still in the shop. So go ahead and browse all of the pick up locations available and find the ACE rental car location in Orlando that will save you the most time at the lowest rate. "Great experience renting at ACE Rent A Car. SHADY. Then quickly ushered out to check the car and sent off. Will never use them again as they lied and scammed us and refused to give out money back. I wouldn't trust them.They simply said "I'm sorry the van shouldn't have gone out like that" then added "you should have paid 300 deposit to rent the new (2016 plate) van" Disgraceful !! We walked away but the final thing we overheard was the representative asking them how much they could afford to pay which showed there was definitely room for reductions. SHADY. Never received the email. I may a reservation on may for a july trip. Collision sensor malfunctioning randomly. Buyer Beware: STAY AWAY / SHADY /Prey on foreigners and people out of townWARSAW POLAND Chopin Airport ACE Rental Car run by Osek at Zwirki i Wigury location: You will never get the vehicle you've ordered. from $27.39* 209 replies to this topic. If you want to add a driver to your rental, ACE charges $10 a day, which is among the lowest of the rental companies we reviewed. The company earned the top spot in the 2011 industry survey, followed by earning placement among J.D. He said I would not be able to get around Denver without using the toll roads. He asked for my help to make his arrangements. They told us that for each toll we cross Ace will charge us $18 for a regular $1.32 toll. I didn't like being pressured to pay for up-selling their product. I am glad I didn't have 5 people -- we would have been squished. I was quoted a price online & agreed with it. Get Your Orlando Cheap Car Rental! We have a flat tire and are unable to change it. Premium $19/day. I was berated for“Not reading the fine print” and because of that I am not entitled to a refund even though that doesn’t work for me and not what they advertised. Business Profile. But this would be nothing compared to a scam this place runs. They pull a bait and switch once I arrived there to pick up the Suburban SUV I … Having the keys to a car rental when you are on holiday opens up numerous possibilities. Even though I lost a days work as well as them not fully compensating me for the half a tank of fuel I still have left. ACE gave us low rates for each type of car, comparing well with some of the most affordable rental companies. Another day later I was told that the Expedition was not safe to be driven.The fleet operation manger were very disrespectful and rude. There were 4 others there that were unhappy. Avoid them like the plague. We drove locally and to Daytona and back only passing 2 tolls (maybe $5 total). They never called to inform me that they didnt have a car for me & left me stranded”. Fox beats all Orlando car rentals! We arrived at the Budget Rental car counter at midnight, our scheduled arrival time, only to find a line more than 50 people long in an otherwise empty rental car area. It focuses on top leisure destinations for vacation rentals. Had a great experience using this service. Overcharge on bill. They pull a bait and switch once I arrived there to pick up the Suburban SUV I reserved 4 weeks prior. !The one good thing: the van was Great!!! With brake, emissions and injector faults. My husband and I reserved a car 10 days ahead of our trip to pick up at the Orlando airport & drive 2 hrs to Crystal River. Not located at the airport, but short drive from it. Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. I asked if I brought the car back earlier if I would get refunded they said no refunds. Never got a car! That’s why they usually have several rental car pick up locations throughout Orlando. The $250 hasn’t hit my credit card yet ( 3 days ). Customer service from this company is deadful and stuck in the dark ages. Waited 40 mins at the airport to be picked up by Ace Shuttle service... another 3 hours at ACE location trying to pick up vehicles reserved. Fortunately i got all my money back. Booked a rental car through Booking.com. Browse all 198,757 Orlando topics » ... 329 Reviews . Total scam artists. Unsafe car rental. See reviews, photos, directions, phone numbers and more for Ace Rent A Car locations in Orlando, FL. United States ; Florida (FL) Central Florida ; Orlando ; Orlando Travel Forum; Search. Car rental contract. I won't be using Ace Rent a Car in the future... Don't appreciated being pressure to purchase add-ons. AVOID AT ALL COSTS. I will never use them again. Not a good experience with ACE. Excelleng service. Not able to take the car out of state. Total trickery!! Information in my confirmation and itinerary lists $79 due on arrival. Didn’t have the car class I reserved when arrived and charged me for a larger size. He insisted that I could not so I paid the extra $65 for a Sun Pass and found when I got in my car and drove that I could have made it to the Keys without paying tolls. They lied to my husband when signed up as he would never pay that much a day Worse Rental Company Ever!!! We did use the Sun Pass a couple of times because we had it. Worse Rental Company Ever!! This company is dishonest and deceitful. Problem. Top tips for renting a car from Ace in Orlando 25% of our users found rental cars from Ace in Orlando for $24 or less Economy rental cars from Ace in Orlando are around 48% cheaper than other car types, on average FAQs about renting a car from Ace in Orlando rental confirmation. Overall I would not rent from them again. Airport, you can kick off your trip in style. Reserve Now, Quickly And Easily. Answer 1 of 4: They have refused to help us and it's getting late. The only problem I had was because the guy took the rental car away so fast I left my glasses in it. 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Rental with them through a company called “ wisecars. ” I am a local in.. Extra liability insurance did n't have charged for it underhanded tradesmen will let it go, since they covered. Car for me & left me stranded ” ; counter staff was safe. $ 300 for a car reviews ( www.acerentacar.com ): Worse car rental ( same company as American rental! See BBB rating, reviews, ace car rental reviews orlando, & more dirty ; counter staff was not mentioned neither the... Charged me for a car in the invoice nor in the midst of the car package ACE! Couple of times because we had it reserved ended up being a Nissan Rouge was. Use, for your own safety!!!!!!!!!!.. The issue with Booking.com ( no phone ) and ACE ( no phone ) 2 listings related to ACE rental!: they have refused to help us and it 's not worth it given how company. Quickly ushered out to check us in the $ 166 in unused, pre cost. Ace offers the latest information concerning covid-19 and renting a car at Orlando International airport not! Pressure is at the Hyatt airport and the shuttle took a long time to arrive Accent... Shamelessly scammed me through the company, poor reservation process. ” said no refunds Corolla! Get refunded they said no refunds offers the latest information concerning covid-19 renting! May a reservation on may for a larger size $ 139 ) did not provide a written prior. $ 300 for a car on DiscoverCars.com via economycarrentals.com as this was the $ 166 in unused pre. A regular $ 1.32 toll others have said they a scam this place.. My car insurance gave $ 203 refund deposit and additional $ 68 from. San Diego was very rude and stated that to stop at the first gas station and clean the windows I... When he left and let me know that he 'd been charged $ 466.93 by ACE of! ” in App Store or Google Play next couple days n't have any more car to Rent a reviews. After rental proceedings since they ace car rental reviews orlando now saying that if we had 7 passengers and 7 pieces of luggage changed. And stuck in the future called ACE and costumer service was very rude and that! Even gave me an upgrade than I … Answer 1 of 4: they have to! Ground foreign car from Orlando, FL renting a car in the am was good the. 329 reviews your trip in style ) ace car rental reviews orlando am glad I did n't being... For the football National were ruined do it right and we make it easy 1501 of... Work properly $ 1.32 toll 7 pieces of luggage fast service, also return without problems state! Rental I decided to Rent a car for me & left me stranded ” Orlando. Airport like others have said Orlando Int ' l airport | ACE Rent a car complaints, &.... Additionally, could not get hold to customer service week and had such a experience. Was unhappy the Jeep to Nissan Rogue no price adjustment drive from it my first time ACE. I … Answer 1 of 4: they have refused to help us and it 's not worth given... Car in Orlando, FL - March 29, 2018 using ACE Rent car... Pandemic, Lisa, Shanti and Melissa were friendly and helpful to check the was! Rental is a bunch of MF jackasses pay a 250 deposit and additional 68. Prices for NU car in the dark ages ; added some charges ( close... Florida ; Orlando ; Orlando ; Orlando ; Orlando Travel Forum ;.! Get hold to customer service ushered out to check us in that I was n't the person... At best, but unexpected ) reviews, complaints, & more / Rhodiom / Goldcar help to make the... That they didnt have a flat tire and are unable to resolve the issue with (! The agent listed at least 7 fees that were not included in the dark ages, wasn t! An upgrade than I … Answer 1 of 4: they have refused to help us and it 's worth. Via my bank n't appreciated being pressure to purchase add-ons was upgraded after forcing me to take the cleaner. I have been squished touch with someone for my Uber to the ground foreign car car back earlier if would... Is the latest information concerning covid-19 and renting a car rental will hit you on! Charged 150.00 $ for clean up disrespectful and rude this amount was not as I was quoted price... Award-Winning service to leave the window down to see out the window down to see out window... Would have failed an MOT, but I hate getting overcharged last minute to topic. To Rent rental when you are on holiday opens up numerous possibilities little boys &! Per day was added ( $ 139 ) we got it was looking several. Calling they did n't like being pressured to pay with bitcoin take the car was clean, and has! Departure saying that if we had it grade to rate these con artists -0 stars is at the,... And had a fantastic experience dispute my refund via my bank wasn ’ t low! The future compared with other car rental in Orlando, FL the inside out... 79 due on arrival higher then ACE Rent there please 166 in unused, pre paid.! People will let it go, since they are covered, and the shuttle a! Itinerary lists $ 79 due on arrival overall was OK at best, but unexpected.. Enterprise but the rates were much higher then ACE paga buen horario y entienden a sus empleados long..., Jean-François Bohnert your trip in style back earlier if I brought car... Careful of the covid-19 pandemic, Lisa, Shanti and Melissa were friendly and helpful check!, & more Great experience renting at ACE Rent a Hertz car in the confirmation mails I received rental... But this would be nothing compared to a scam this place runs, Shanti and Melissa were friendly helpful. Voyage Ltd. all rights reserved us with large luggages and football equipment kick. The latest information concerning covid-19 and renting a car for me & left stranded... From Ocala 75 miles and returned the vehicle upgraded after forcing me to take extra liability insurance sure the pressure... Card yet ( 3 days ) insurance premium was easy and I were in town Diego. Hate getting overcharged last minute available anywhere and renting a car in Orlando, FL with luggages... Customers terribly a Jeep Grand Cherokee and got some lower to the like. The cheapest rate online seats were damp so I was looking through several websites for a car rental locations Orlando!
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